FAQs

Shipping

You can inquire about the progress of your shipment by logging into your account.

Due to state regulations preventing shipments from out-of-state retailers, Wired For Wine is prohibited from shipping wine to certain states.   See the drop down menu for "Destination State" for current list.

We are also unable to ship outside of the United States and cannot ship to a P.O. Box address.

We do ship to business addresses when the company is advised to sign for the delivery. Be sure to include the company name in the ship-to information.

If no one is available when delivery is attempted, there will be two more attempts made on consecutive business days. At this point you can contact the shipper to make alternative shipping arrangements after the first attempt is made. Should delivery fail on all three attempts, the package will return to sender, and we must recharge shipping in order for the package(s) to be re-sent.

There must be an adult of at least 21 years to sign for any delivery since the shipment contains alcohol.

The shipping materials we use are resistant to hot and cold temperatures.  However, when extreme weather conditions between our warehouse and a shipping destination could adversely affect wine in transit, Wired For Wine may temporarily delay orders from shipping. 

If you are aware of an extreme hot or cold spell from New Jersey to your area, please tell us that you wish to briefly delay shipment until the weather is more favorable by clicking here.

Extreme weather may also delay orders already in transit, as carriers may not be able to move freight or make deliveries.

The insulated cold packs will keep the heat out for 48-72 hours.  It all depends on how hot it is outside.

Once shipped, delivery times will vary according to your location.  See the map below to determine the estimated transit days.

Orders and Returns

If you wish to return your wine for any other reason you may do so. 

If you suspect the bottle is bad, please put the cork back in the wine.  You must leave the contents of the wine in the bottle since we can't take back any empty bottles.

If you find any errors regarding type of wine and vintage, please call or email us right away. We will arrange to have the package picked up and returned to us right away for inspection. Once the package is returned to us, we will inspect the contents and then send out a replacement package to you.

While ratings, testimonials and reviews help with your decision, the ultimate judgment is yours.  Although we work toward providing you with as much information as possible to help you make a selection you will enjoy, we cannot guarantee that you will like the taste of every bottle of wine you chose. However, in the event you do experience a problem with the quality/taste of a bottle, please contact us within 30 days of your purchase date and provide the details of your problem.  If you would like to return an order for taste reasons, we will issue a refund or account credit.

Yes, if you leave a gift message in the cart we’ll include it in your order.

Contact Us

To send us an email, please do so by clicking here or call us on 1-201-776-9929.

Our hours of operation are Monday through Saturday 9am to 6pm, and 10am to 6pm on Sunday, Eastern time. Times are subject to change during holidays, inclement weather, and when we've enjoyed wine a little too much the night before.

About Us

Since 2009 when we left the rat race!

Yes, our storage facility is temperature controlled.

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